2 days ago
Hardcover books were a new product category for our small business, so we were a little out of our depth with getting our new journal produced, but Mixam's team was responsive to my questions, helped ensure our art files were correctly laid out, and the overall quality of the production run was perfect! Would definitely recommend Mixam to others looking for quality printing/binding services.
2 days ago
Mixam is a fantastic printing company, and one aspect where they shine the most is with their customer service. Printing can be an incredibly stressful experience, but the Mixam staff was knowledgeable, patient, and incredibly kind throughout the process of printing our books, which is a project that has meant the world to us and many others.
Simon, Jo, and Lucian especially stood out during our experience with Mixam and deserve the highest praise. Each one of them is very easy to talk to and really go above and beyond for clients.
Simon, the representative I most often spoke with, was absolutely amazing! I was always really happy to talk with him because I felt assured that he would be able to find a solution to any of my concerns. Every phone call ended with a sigh of relief because Simon was always on top of things for my friends and I. I really appreciated how swiftly he put in notes on the order and reached out to the necessary parties to make sure everything was handled for us, especially with setting those tricky trim boxes (which, again, thank you so, so much for doing!). Both of our orders required a bit of extra attention as we worked out various issues, but Simon was always very patient and kind during the process. He really cares about his client’s happiness, and that really shines through as he was instrumental in making our final product the best it can be!
Jo was another awesome representative that I had the opportunity to work with! She was always very friendly and knowledgeable, offering her advice and expertise whenever I called. She gave excellent feedback on concerns I had about how the spine gutter would impact artwork on the project. I hadn’t been sure about whether adjustments needed to be made on the artwork, but her advice really helped me decide on the right course of action to take! I had the artwork adjusted, and now, the gutter falls in a perfect spot where the important details won’t be obscured by the binding!
Lastly, Lucian was an art wizard! He made sure our trim boxes were set correctly on all of our spreads and that one particularly tricky piece that I had been nervous about. I know it was a bit of an endeavor to make those adjustments, but my friends and I were genuinely appreciative of the extra time and effort he put into making the artwork the best it can be! As Simon told me: if anyone can do it, Lucian can! Lucian was also very kind and friendly during our phone call!
All three of these individuals did an outstanding job, and every time I recommend Mixam to friends, I always mention these three by name because of their professionalism, kindness, and patience. I can’t really begin to express how much I respect these three and look forward to working with them in the future!
Thank you as well to Brendan for helping make final adjustments on the artwork too!
3 days ago
I couldn't be more impressed with the quality, price, and turnaround time of my magazine! I had also wanted to print a magazine for my photography business, but there were no good affordable options that I could find. Then I stumbled across Mixam. WOW! I couldn't believe the price to quality ratio. They are really a top notch company and the magazine looks GORGEOUS! Thanks so much for helping my vision come to life!