Our Support Pages

Expand your print knowledge with answers to common questions, how-to guides, setup information and more.

Mixie

Bleed is an extension of artwork or colour(s) to minimise unprinted edges appearing when we cut your prints to size. It's represented by a blue line when you upload files to your Artwork tab.

All print files require a bleed before upload. Most items require a 3mm bleed, including Flat items and the inner pages and covers on Bound and Paperback items.

If you can't add bleed or need assistance, contact our team of print experts, who may be able to add it for you. Visit our Bleed Support Page for more information, and for Canva users, visit this Support Page.

Hardcover (Casebound) Bleed requirements: Upload your cover files with a 20mm bleed on all four edges (top, bottom and two outer edges) and all inner pages with a 3mm bleed. Your spine must also include a 20mm bleed at the top and bottom.

Hardcover Books require a larger bleed as printed covers wrap around a heavy-duty board and onto the inner front and back covers before being completed with endpapers (double-folded sheets of paper that appear just inside the front and back covers).

We prefer a single PDF file made up of multiple pages, but we like to be as flexible as possible, which is why you can upload your files with us as single or multi-page PDF, JPG, PNG, Postscript, MS Word, Publisher, PowerPoint, Lotus or Excel file.

For the best results, make sure that your colours are in CMYK and that your images that are between 150 – 300dpi (dots per inch).

You can either upload them as three separate documents--front cover, back cover, and spine--or as a single spread. Please see our Spine width calculation when you add an order to your basket.

Our system accepts both single pages and multi-page spreads. If you have any issues, please get in touch and our team will be able to help.

We deliver to the UK, the US, Canada, Australia and Europe. If the country you wish to send your prints to is outside these regions or if you want to arrange international split shipping, email our team with your order details, and we'll provide a quote.

Please note you're responsible for paying additional fees incurred by your shipments.

Variant and Sketch Covers Read More
How To Print Multiple Designs Read More
Image Resolution Read More
Our Paper Range Read More
Dust Jackets Read More
How To Use The Design Online Tool Read More
Shipping and Delivery Read More
How To Count Leaves, Sides and Pages Read More
Print File Setup Checklist Read More
How To Submit Print Files Read More
Quotes Read More
Print File Setup Guide Read More
Production Timeline Read More
Page Counts Read More
Binding Read More
Glossary of Printing Terms Read More
What Is an ISBN? Read More
How To Print With Mixam Read More
Industry Standard Sizes Read More
Proofing Read More
How To Report Print Issues Read More
VAT on Printing Read More
Payment Methods Read More
Manufacturing Variance Read More
Colour vs Black and White Read More
Colour Guide for Printing Read More
Litho Printing versus Digital Printing Read More
How To Apply Foiling to Prints Read More
Colour Variance Read More
Endpapers Read More
Standard Black vs Rich Black Read More
CMYK Colour Charts and Values Read More
Special Print Options Read More
Full Bleed Printing Explained Read More
Cloth Book Covers Read More
CMYK vs RGB Read More
How To Measure a Book for Printing Read More
Our Print Finishes Read More
Ink Saturation and Density Read More
How To Convert RGB to CMYK Read More
How To Apply a Spot UV Read More
How To Print Hardcover Books Read More

Seeing (and feeling) is believing

Order a Free Sample Pack
poster